No risk, no reward. You’ve most likely heard that motto before and it certainly applies to owning or running or business. There are lots of rewards being in charge of a successful business operation, and they aren’t all financial. There’s the satisfaction of building something from the ground floor up or taking a business to...
Reach for the menthol when massage clients seek relief from aches and pains. Derived either from natural sources, including peppermint and eucalyptus plants, or produced synthetically, menthol provides a wide range of soothing and stimulating properties.
Why do clients come to your spa or massage practice? The obvious answer is your expertise to treat a problem they are having, whether it is relief from pain and anxiety through massage or improving or treating skin. But think about how you can elevate that experience to go beyond providing what clients expect.
When it comes to fauna and flora, Australia has given the world a lot to appreciate. After all, Koalas and Kangaroos hail from “Down Under.” On the flora front, Eucalyptus trees, native to Australia and now grown the world over, are highly valued for their medicinal properties. The tree’s oval-shaped leaves are a source of...
Clients come and go for any number of reasons. You may lose clients because they move or need to make changes to their budget because of a change in employment. But what about clients who stop booking appointments for no apparent reason? Because a client leave doesn’t mean, they will stay away forever.
Maintaining quality customer service doesn’t just happen. It’s something you need to work at continuously. It’s what clients expect and when customer service starts slipping, eventually clients will look elsewhere. Also, what was considered great customer service a few years ago might be different today. With everyone...
With a plethora of mobile devices to help us get through the day’s work, you may feel confident you can take on a lot. After all, with a device at your fingertips, you probably believe you can easily shift from one task to another to keep up with everything on your plate. Sorry to burst that bubble, but your dedication to doing...
When is the last time you said, “I’d love to try this, but I’m afraid I won’t succeed?” Fear of failing and the consequences of it hold many people back. But taking risks is an inherent part of being in business. In fact, it’s not realistic to think that that you can completely eliminate risk from your business. The fact that you...
You know the expression “when in Rome...” Well, you don’t have to be in Rome to take advantage of the benefits of lavender, which the ancient Romans added to their bath water to induce a calming and relaxing effect. Lavender actually comes from the Latin word lavare, which means to wash. But the Romans weren’t the...
